Frequently Asked Questions (FAQs)
Registration Process
- How do I sign up?
- Is it free to sign up?
- What kind of information do I need to provide as I sign up?
- Will my information be shared to other parties?
- Is it secure to share my information?
- Can I use the service right after I sign up?
Buying Process
- How do I buy credits?
- How much is a credit?
- Is there a minimum credit that I should buy? How many?
- Do I get bonus credits if I buy certain amount of credits?
- Will my credits be expired after a certain amount of time?
Payment Process
- How do I pay my credits?
- What type of payments do you provide?
- Do I have to have a paypal account to pay my credits?
- Is it secure to use my credit card?
- What if after I pay using the above type of payments, the credits I bought do not show up in my account?
Referring to a friend
- How do I refer to a friend?
- Can I send to multiple email addresses?
- Do I get bonus credits if I refer to my friends?
Sending SMS
- How do I send SMS?
- How many credits per sms do I need?
- Can I send sms to Indonesia from different countries outside United States?
- Can I send to multiple numbers?
Registration process
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- How do I sign up?
Go to smstoasia.com, click on the sign up link and fill all the necessary information.
- Is it free to sign up?
Yes, it is free to sign up.
- What kind of information do I need to provide as I sign up?
As you sign up, we need your personal information such as your name, email address, password, cell phone number, country, secret question and secret answer.
- Will my information be shared to other parties?
No. smstoasia.com will not rent, sell, or share personal information about you, nor contacts you enter in your address book, with other people or non-affiliated companies except to provide products or services you’ve requested. For more information please read our privacy policy.
- Is it secure to share my information?
Yes, it is.
- Can I use the service right after I sign up?
Yes, you can use the service right after you sign up.
Buying Process
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- How do I buy credits?
Answer: Go to smstoasia.com, click the ‘Buy Credit’ link and enter the amount of credits that you want to buy.
- How much is a credit?
The price for a credit is 8 cents.
- Is there a minimum credit that I should buy? How many?
Yes, there is a minimum of 50 credits each time you buy credits.
- Do I get bonus credits if I buy certain amount of credits?
Yes, you’ll get 5 bonus credits for every 50 credits you buy. For example, if you buy 100 credits, you’ll get 10 bonus credits and so on.
- Will my credits be expired after a certain amount of time?
No, your credits will stay in your account until you use them all.
Payment Process
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- How do I pay my credits?
You pay your credits after you submit whatever amount of credits you want to buy. After you submit, you’ll be asked to pay by several different types of payments.
- What type of payments do you provide?
We provide payments using paypal or credit cards. We do not accept payments using personal check, cashier check or money order
- Do I have to have a paypal account to pay my credits?
No, you don’t have to since you can pay by credit cards.
- Is it secure to use my credit card?
Yes, it is.
- What if after I pay using the above type of payments, the credits I bought do not show up in my account?
Please wait a little longer for the processing time. If it still doesn’t show up, contact us. Be sure to keep your payment receipt.
Referring to a friend
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- How do I refer to a friend?
Go to smstoasia.com, click on the ‘Refer a friend’ link, enter the necessary information and click submit after you done.
- Can I send to multiple email addresses?
Yes, you can. There is no limit on how many friends you refer. But on the recipient name, you can only enter one name and for the email address, separate each email using comma.
- Do I get bonus credits if I refer to my friends?
No, you do not get bonus credits if you refer to your friends. However, if your friends whom you referred buy credits, you’ll get 5 bonus credits.
Sending SMS
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- How do I send SMS?
Go to smstoasia.com, click on the ‘Send SMS’ link, enter you destination number and your message in the box provided. For more information on the destination number, click the ‘Mobile Number Format’ link.
- How many credits per sms do I need?
1 credit per sms
- Can I send sms to Indonesia from different countries outside United States?
Yes, you absolutely can.
- Can I send to multiple numbers?
No, you can only send one address per sms.
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